Accessibility Tools


Fields of activity

The work of  Pena.ger eV  is based on a holistic consulting approach that takes the diverse realities of life for refugees and immigrants into account.

Our services are geared towards specific needs in different phases of life – from initial guidance during the asylum process to targeted referrals to specialized agencies. Particular emphasis is placed on low-threshold access, clear communication, and respectful, empowering support.

The aim is not only to provide legal and social support to those seeking advice, but also to enable them to have orientation, scope for action and participation.

Eine Zeichnung von Murat Ipek, die eine Familie mit einem Kind auf der Flucht in die Hoffnung darstellt.
A drawing by the artist Murat Ipek

Our Counselling Services


Initial and Referral Counselling

  • Low-threshold, confidential counselling on asylum-related and social issues
  • Referral to specialized counselling centers (e.g. migration counselling, pregnancy counselling)
  • Support with preparing and submitting applications
  • Provision of sample forms and guidance on completing them

Orientation in the Asylum Procedure

  • Detailed information on the asylum procedure
  • Explanation of rights and obligations (e.g. reporting requirements, obligations to cooperate)
  • Facilitating legal assistance and contact with specialized lawyers or organizations in asylum and immigration law

Referral to Specialized Services

This includes targeted referrals to local advice centers or specialized support services to ensure individual case consultation.

Multilingual and Target Group-Specific Counselling

Multilingualism and linguistic accessibility are key aspects of our work.

  • We focus on communication in the clients’ first languages to enhance accessibility and build trust.

Additional Target Groups

Particular attention is given to individuals facing multiple forms of marginalization, especially:

  • Queer and LGBTQIA+ refugees
  • Women refugees
  • Refugees with disabilities or psychosocial support needs
  • Newly arrived as well as long-term migrants living in Germany

Additional target groups of Pena.ger e.V.

  • Pena.ger e.V. also supports key actors, including both full-time and volunteer workers engaged in refugee and migration support.

Digital public relations


Pena.ger eV uses digital platforms to provide information, raise awareness and educate on socially relevant topics.

Our topics include:

  • Asylum and migration
  • Democracy and human rights promotion
  • Root causes of displacement and global connections
  • Women’s rights, as well as the rights of queer and LGBTQIA+ refugees and equality in the context of displacement and migration 
  • Racism, right-wing extremism and discrimination prevention